State Farm® Insurance Agent Kelly Ruby
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kori Andert
August 24, 2026
"I had a wonderful experience working with Judy from Kelly Ruby State Farm. She was able to answer all of my questions and change a few important details I couldn’t fix online."
"Kori, we love hearing that Judy was able to make things easier for you! From answering your questions to handling the necessary changes, it sounds like she made sure everything was taken care of. Thanks for sharing your experience with our team—we’re always here when you need us!"
Melissa Johnson
August 19, 2026
"They took so much time with me going over all the different policies and options and helped me pick the right ones for me. They also beat my old insurance rate by $50 a month. Their customer service is really great too! Highly recommend."
"Melissa, saving $50 a month while finding coverage that fits your needs is a pretty nice win! We’re pleased our team could walk you through different policy options and help you find the right fit. Thank you for the recommendation and for sharing your experience!"
Jennifer Goodman
August 15, 2026
"Our local State Farm agent in Illinois recommended the Kelly Ruby office when we inquired about a renter’s insurance policy for our oldest who was headed to college out of state (Missouri). Kasi was very informative and made sure I had all the necessary documents in my inbox before wrapping up our call. Very appreciative of the extra effort to get this done just days before our daughter’s move in date! It gives us, as parents, more peace of mind knowing this coverage exists as we launch our daughter from our home. Thank you Kasi!"
"Jennifer, helping with an important move like your daughter’s transition to Missouri is exactly what we’re here for! We’re pleased Kasi could make getting the renters insurance in place feel easier and give you some extra peace of mind. Thank you for trusting our team and sharing your experience!"
Tony Wallach
August 13, 2026
"Kristy was very knowledgeable and thorough in her conversations with me. My questions were answered with confidence and put me at ease I am working with a caring agency. Kudos to Kristy!"
"Tony, it’s wonderful to know Kristy took the time to answer your questions thoroughly and made you feel confident along the way! We’re pleased her knowledge and attention to detail helped you feel at ease with our agency. We’ll be sure to pass your kind words along to her—thank you for the thoughtful feedback!"
Brad Blair
August 11, 2026
"Judy did a great job helping us out - home, auto, and SXS insurance. She happily answered all my questioned, helped recommend some inclusions based on our life, and the pricing was fantastic. Highly recommend!"
"Recommendations mean the most, Brad! It's wonderful to hear that Judy was able to assist you with your home, auto, and SXS insurance needs and provide valuable recommendations tailored to your life. We're glad you found the pricing to be fantastic, and we're here if you need any further assistance with your coverage."
Amanda Dell
July 29, 2026
"Kelly Ruby’s office represents State Farm exceptionally. They treat their customers well and have a very considerate staff. Lisa took time out to work with our family and get a policy in place. We appreciate their customer service in everything they do!"
"Your experience is exactly what we hope to create for every customer! We’re pleased to hear Lisa and our team were able to assist your family with your policy needs and provide the support you were looking for. We appreciate you sharing your feedback and are always ready to help with any future insurance questions or needs."
Brandon Sadler
July 29, 2026
"Always there when I need them!
Very helpful"
"Brandon, we truly appreciate you recognizing our team! It means a lot to know we’ve been able to provide the dependable support and availability you need. Thank you for trusting us with your insurance needs—we’re always here whenever you have questions or need assistance."
Mike Cushner
July 15, 2026
"Lisa Cushing helped me resolve the issue on a form that was delaying a discount on my insurance rate."
"Thank you, Mike, we are pleased to have you as part of our agency and to be of service to you for your auto and home insurance!"
Dan and Joannette Lamb
July 11, 2026
"Friendly staff who provides lots of information with no pressure to go above what I am looking for at the time. Very knowledgeable and quick to respond."
"Thank you for your feedback! It means a lot to hear that you found our team helpful, knowledgeable, and easy to work with. We're always happy to help."
Jim Guidry
July 8, 2026
"Received a requested COI the next business day. Lisa has always been very responsive and helpful. Thank you!"
"Thanks for the kind words, Jim! We’re happy Lisa was able to make the process simple and get your COI to you quickly. Providing dependable service is what we strive for, and we appreciate your support."
Daniel Devine
July 8, 2026
"Kelly Ruby and her staff are always professional and friendly to do business with and I would recommend them to anybody. Dan Devine"
"Thank you so much for your kind words and recommendation! We appreciate your support and are delighted to hear that you had a positive experience. We look forward to continuing to serve you in the future! "
Kevin Lange
July 7, 2026
"Lisa was great as she was able to quickly get my policy updated with new information. I appreciated the quick response and communication."
"Thank you for sharing your experience! We’re glad Lisa was able to take care of your updates quickly and keep everything running smoothly. We appreciate your kind words and are happy to be here when you need us."
Matthew Diller
July 7, 2026
"Brian was very helpful and easy to talk to to make it easy to review my policies and tweak them as needed."
"We’re happy to hear Brian made the process smooth and easy to understand. Taking the time to review coverage and make the right adjustments is important, and we’re glad he was there to help. Thank you for your kind feedback!"
Steve Jarvis
July 3, 2026
"Made the switch to State Farm. Judy was very helpful with the transition of our home and auto insurance. Saved money and received better coverage."
"Steve, we’re grateful you took the time to write this. It's great to hear that Judy was able to assist with your transition and help you save money while improving your coverage. It was great working with you, and we’re happy we could make the process easier. Thanks for your support!"
Mary Frichtel
July 2, 2026
"Easy to switch and saved us some money with better coverage."
"We truly enjoyed working with you, Mary! Thank you for the thoughtful review and for choosing our agency. We look forward to seeing you again."
Sherry Sehnert
July 1, 2026
"Everyone was friendly and informative"
"Thank you for your support! It’s our mission to ensure you feel confident, and we’re happy we could help you find the best insurance for your needs. "
Nancy Sobotka
July 1, 2026
"The team is great to work with and provide details about insurance that the average person might not be aware of. Glad to have joined this agency!!"
"Thank you Nancy, we are so happy to serve you for your auto and home insurance needs! Welcome!"
Sara E
June 30, 2026
"Kelly’s team is always super helpful when it comes to our policy! fast Quick response and answers to questions. Friendly and knowledgeable about different things and we always feel we get the best rates possible.. We’ve been with her and the team for many years now and plan on staying."
"Thank you for the awesome review, it’s our pleasure to be of service!"
Ralph Scherrer
June 26, 2026
"I just switched to Kelly Ruby, State Farm Insurance. Very easy to transition my home, Auto‘s and ATV. My Agent Judy was great to work with. As I’m not so great with Insurance I had a lot of questions. Judy was very patient and able to explain everything in simple terms. Overall, I’m very satisfied."
"Thank you, Ralph, for sharing your experience with us. We're glad to hear that Judy was able to assist you with your transition and answer all your questions. We appreciate your trust in us for your home, auto, and ATV insurance needs."
Victoria Mennillo
June 26, 2026
"Judy at Kelly Ruby went out of her to make sure my policy was reinstated after being with "another carrier" for six months. Got me the best rate with outstanding service! Easy and smooth-thank you!"
"Thank you, Victoria, for sharing your experience! We’re so happy to hear that you had a great experience! Your support means the world to us, and we’re always here whenever you need us!
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Brad Dickinson
June 24, 2026
"Kasi was very friendly and easy to communicate with."
"Brad, we truly appreciate you taking the time to share your experience! Providing clear and helpful service is always our goal, and we’re thrilled to know we met your expectations. Thank you for choosing us!
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Hype TyM
June 18, 2026
"Kasi took amazing care of me by helping me understand what coverage I’m getting and helping me save!"
"Thanks for your feedback! So awesome to hear that Kasi helped you get a grip on your coverage and snag some savings. We totally appreciate your support and can’t wait to assist you again in the future!"
Mary Schmitt
June 17, 2026
"After not getting any satisfaction from our broker and only to have rates continuously increase yearly, I called the Kelly Ruby Agency. Kasi was the first person I spoke with and she took the ball and ran with it. After comparing our policy apples to apples with the State Farm proposal, our family was going to save nearly $2500 between our home and auto. Kasi was informed, helpful, friendly and I feel she will go to bat for us should we ever need help. Do yourself a favor and give them a call, today!"
"Mary, we appreciate you taking the time to leave this feedback. We’re happy Kasi could help make a real difference with your home and auto coverage and provide valuable savings for your family."
Margo Hathaway
June 17, 2026
"Kelly Ruby and her team has always been responsive and I feel very comfortable having our home and vehicles insured by them."
"Thank you, Margo, for your feedback. We're glad to hear that our responsiveness has made you feel comfortable with your home and vehicle insurance. We appreciate your trust in our team!"
Todd Bertchume
June 12, 2026
"Worked with Kasi over the past week. She did amazing job quoting all the different options and helping us figure the options that were right for us. Plus we saved money."
"Thank you Todd! We enjoy being of service to you for your auto and home insurance!"