Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Sara E

November 10, 2023

5  out of  5 rating by Sara E
"Quick response and answers to questions. Friendly and helpful!"

Tammy Bess

November 10, 2023

5  out of  5 rating by Tammy Bess
"The process of switching my insurance carrier was easy. Responses were prompt and my questions were answered to my satisfaction. I felt valued as a customer. Lisa and all staff were professional, helpful & knowledgeable."

Nick Schnack

November 3, 2023

5  out of  5 rating by Nick Schnack
"Lisa is always so helpful when we call in with questions! We always feel informed and cared for!"

Nancy Sobotka

November 1, 2023

5  out of  5 rating by Nancy Sobotka
"The team is great to work with and provide details about insurance that the average person might not be aware of. Glad to have joined this agency!!"

Janet Doss

November 1, 2023

5  out of  5 rating by Janet Doss
"Excellent service; competitive rates"

Benjamin Eckert

October 30, 2023

5  out of  5 rating by Benjamin Eckert
"They were very helpful. Explained everything in a manner I could comprehend and did exactly what I ask them to do."

Dave Ruby

October 18, 2023

5  out of  5 rating by Dave Ruby
"Obviously, I’m biased, but State Farm has been an incredible company to work with. I’m proud of Kelly and her entire team."

Heather Elliott

October 3, 2023

5  out of  5 rating by Heather Elliott
"Called the Kelly Ruby office about a new car I purchased and had a quote, temporary insurance card, and binder in my email next business day. Thanks for making the transition easy!"

Dena Brooks

September 29, 2023

5  out of  5 rating by Dena Brooks
"Lisa at Kelly Ruby's office has been very helpful with my insurance needs in my move/transition back to MO and then a change of cars. It is so worth it to have an AGENT to call for help instead of a 800 number!!"

Royce D

September 25, 2023

5  out of  5 rating by Royce D
"Great service, never a problem."


September 8, 2023

5  out of  5 rating by LESLIE JACKSON
"I’ve been with this agency for 6 years and wouldn’t wanna change to any other agency. The staff is irreplaceable and assures in one way or another your financial, life and vehicle affairs will be high priority with the best rates imaginable 🥰 Thanks to the entire Kelly Ruby Agency! Impeccable Team!"

Kimberly Kleyer Saur

August 31, 2023

5  out of  5 rating by Kimberly Kleyer Saur
"Kelly and her team always take great care of our family. We recently experienced a comprehensive total loss on one of our vehicles and knew we would receive the support we needed to deal with this unexpected incident. We cannot recommend their agency enough!"

John Seiler

August 25, 2023

5  out of  5 rating by John Seiler
"Why am I a dedicted Kelly Ruby State Farm client? Sure, the rates are always competitive. (Yes, I know nearly everyone, everywhere is experiencing increased rates. What I look for is value over time.) And sure, State Farm is the most fiscally fit major carrier in the U.S. But the real reason is because of the personal service and attention I receive. When I have a question or concern, instead of filling out an online form or calling an 800 number, I can actually call or email my agent, Kelly Ruby. And she picks up the phone or emails me back!! Who knew? LOL. Not that I do, but I WOULD pay extra for that kind of service."

Rick Surratt

August 8, 2023

5  out of  5 rating by Rick Surratt
"Timely and courteous assistance always!"

Mary Haar

August 2, 2023

5  out of  5 rating by Mary Haar
"We’ve been with an insurance agent for over 40 years and stayed with him out of loyalty, but he really wasn’t servicing us. We decided to get a quote from Kelly Ruby - State Farm Agency. Lisa Emma Cushing was a pleasure to work with. She was competent, knowledgeable and efficient. And as an added bonus, our rates went down for both our home and car insurances."

Michelle Sims

May 27, 2023

5  out of  5 rating by Michelle Sims
"I just have to say Lisa made my experience fast and efficient! Thank you for working so quickly with me!!"

Ian Freeman

May 10, 2023

5  out of  5 rating by Ian Freeman
"They were able to get us an auto insurance rate much lower than we had been paying and they are always quick and responsive when I have questions!"

Janet Cline

May 8, 2023

5  out of  5 rating by Janet Cline
"Kelly Ruby and her team are amazing . Her Instagram videos help me realize that I was paying WAY TO MUCH for my car insurance as well as not having enough insurance for my Home. Kelly is very knowledgeable and will explain to you the step by step process to saving you tons of money . Moving over from my previous carrier to State Farm was a breeze and Kelly was there anytime to answer any questions that I may have had. Thank you again Kelly . I appreciate your assistance. Your the best :"


March 31, 2023

5  out of  5 rating by April
"I reached out to Kelly’s office a few times this week with questions. Each time Lisa has responded to me with answers to my questions within two minutes of my phone call. Amazing service!"

James Maguire

March 23, 2023

5  out of  5 rating by James Maguire
"Advised to use safe driving app"

Ryan Bartlett

March 23, 2023

5  out of  5 rating by Ryan Bartlett
"Quick and easy to sign up."

Douglas Gulledge

February 28, 2023

5  out of  5 rating by Douglas Gulledge
"Kelly Ruby and her team are very attentive to our families insurance needs, and keep us well informed on our policies and ways to optimize our coverage."

Nancy Schaffer

February 28, 2023

5  out of  5 rating by Nancy Schaffer
"Always there when we need her 👍👍"

Judy Bolinger

February 17, 2023

5  out of  5 rating by Judy Bolinger
"They were so willing to help me out with getting a form for me that took a lot of their time. I so appreciate all of there help all the time."

Francisco Torres

February 8, 2023

5  out of  5 rating by Francisco Torres
"Great service and professionalism."