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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chris May

April 25, 2025

5  out of  5
rating by Chris May
"Kelly Ruby state farm, is very professional and polite in handling my claims and needs. Thank you sincerely"
We responded:
"Thank you Chris!"
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Nancy Martin

April 20, 2025

5  out of  5
rating by Nancy Martin
"Their service is prompt as always."
We responded:
"Thank you, Nancy we appreciate you!"
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Michelle Sepulveda

April 18, 2025

5  out of  5
rating by Michelle Sepulveda
"Handled change within hours"
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Steven Maune

April 17, 2025

5  out of  5
rating by Steven Maune
"Brittni went above and beyond with helping me plan for my future if a tragic event was to happen. I feel safe and secure about my future, and my familys future if a incident was to ever happen because of her phenomenal customer centric support. She explained each policy with me and helped me choose the absolute best policy I could get for a unbeatable price ! Thank you soo much for your team and your assistance! Happy customer !"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Mike Steigner

April 12, 2025

5  out of  5
rating by Mike Steigner
"it was a very good experience Brian helped me understand the issue, took payment and sent me insurance cards"
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Lucas Arrais

April 12, 2025

5  out of  5
rating by Lucas Arrais
"Kelly and Lisa are outstanding professionals, they have helped since the beginning with home and car insurance, and most recently with life insurance! They explained everything and keep all information transparent, also very agile and efficient. I strongly recommend this State Farm office!!"
We responded:
"Thank you Lucas, what a great review and kind words! We are so grateful to be of service to you for your auto and home insurance!"
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Eloc345

April 10, 2025

5  out of  5
rating by Eloc345
"Got back to me quickly and was very helpful"
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Mike Cushner

April 10, 2025

5  out of  5
rating by Mike Cushner
"Kevin at Kelly Ruby's State Farm insurance Agency was very helpful when I called for assistance. He was patient and responsive."
We responded:
"Thank you, Mike, we are pleased to have you as part of our agency and to be of service to you for your auto and home insurance!"
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Debbie Caldwell

April 10, 2025

5  out of  5
rating by Debbie Caldwell
"Brian answered my questions within a couple of hours. His explanation was very clear and detailed."
We responded:
"Thank you Debbie!"
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Steven Gleason

April 9, 2025

5  out of  5
rating by Steven Gleason
"Kevin has been providing me great support"
We responded:
"Steven, thank you for the kind words about Kevin and his service. We are so pleased to assist you and for your enjoyment of our service. "
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Ryann Walgren

April 9, 2025

5  out of  5
rating by Ryann Walgren
"Saved me a ton of money and Brian really explained the process of switching very well"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ken Klein

April 7, 2025

5  out of  5
rating by Ken Klein
"So very professional. They have all my insurance needs."
We responded:
"Thank you Ken! Happy to serve you 😃"
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Michael O'Brien

March 21, 2025

5  out of  5
rating by Michael O'Brien
"Lisa is always prompt in responding and very helpful. Definitely recommend her as an agent and who can help answer complex coverage questions!"
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Jenny Rischall

March 21, 2025

5  out of  5
rating by Jenny Rischall
"Kevin was very helpful in getting me information I needed for my taxes . He was very prompt and friendly"
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Susan Betlach

March 21, 2025

5  out of  5
rating by Susan Betlach
"Once again my questions were answered by Brian. Brian is always courteous and able to handle a y question that I have. Customer service is so important. I would recommend Kelly Ruby's Agency."
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rich raterman

March 7, 2025

5  out of  5
rating by rich raterman
"Brian P. is my new agent and was very helpful and efficient with assisting me to change my 3 policies: Home, Auto, and Umbrella. The process could be somewhat complex, but Brian made the steps to follow easy to understand and execute. My individual annual savings were significant. I would highly recommend Kelly Ruby's company to anyone who is looking to change insurance companies."
We responded:
"Rich, thank you for the kind words. We’re so glad it all worked out and we were able to help you with your auto, home and umbrella insurance. "
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Nash

March 4, 2025

5  out of  5
rating by Nash
"Kevin was very helpful. He found the best way possible to save money on my car and life insurance. With this being the first time changing around my insurance, it sure was nice to have someone like Kevin there to help me through it."
We responded:
"Nash, thank you for this wonderful review. We are so happy to help you with both your car and your life insurance!"
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J T

February 25, 2025

5  out of  5
rating by J T
"The agency is always great at responding quickly and professionally to our questions. In today's world, where insurance products continue to get more complex and more expensive; clear communication is a must for us."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Craig Vaughn 119woodworks

February 22, 2025

5  out of  5
rating by Craig Vaughn 119woodworks
"After over 40 years with the same insurance company, due to huge premium increases and a less than helpful agent, I was recently forced to seek assistance elsewhere. I have a professional relationship with Kelly and made my first call to her. She connected me with Brian, who was extremely helpful, professional, prompt. My prior coverage was coming due and Brian recognized this fact. He worked diligently and quickly to get me the proper policies for my needs, at a much better premium rate. Many thanks to Kelly and Brian for their assistance."
We responded:
"Craig, this is such a wonderful review, thank you for taking the time to say some kind words about our agency and Brian specifically! I’m so thrilled to have you as a customer and hope to be of service to you for your auto and home insurance for years to come!"
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Nikki Gumpenberger

February 21, 2025

5  out of  5
rating by Nikki Gumpenberger
"Friendly professional service with competitive pricing & Lisa Cushing is always very prompted. We are very happy with the service we receive, Keep up the great work."
We responded:
"Hi Nikki, thank you for taking the time to say kind words about your experience with us and especially Lisa! It is our pleasure to have happy customers and hope to be of service to you for many years to come!"
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Adam Hobelmann

February 21, 2025

5  out of  5
rating by Adam Hobelmann
"Angie was great to work with, very responsive and knowledgeable."
We responded:
"Thanks for being a loyal auto and home insurance customer!"
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Sam Harper

February 18, 2025

5  out of  5
rating by Sam Harper
"Very easy to work with and prompt with customer requests. Kevin was great!"
We responded:
"Sam, thank you for taking the time to leave kind words about your experience with our agency! We are happy to serve you."
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Brandon Schwartz

February 18, 2025

5  out of  5
rating by Brandon Schwartz
"I have had great experiences with Kelly Ruby and Kevin Kettinger. Kevin sent me quotes that were simple to understand and helped figure out what policy is best. They were good at answering questions and anything else I needed."
We responded:
"Brandon, thank you for taking the time to say such nice things about your experience with us! We are thrilled to be of service to you for your auto and home insurance!"
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Katherine Rutsch

February 11, 2025

5  out of  5
rating by Katherine Rutsch
"Brian took great care of me and answered all my billing questions."
We responded:
"Thanks Katherine, we appreciate you very much!"
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James Schenewerk

February 7, 2025

5  out of  5
rating by James Schenewerk
"Lisa was extremely helpful and patient with our many questions related to the multiple statements received and prorations of our vehicle premiums all necessary to get our vehicles on the same 6 month period. Thank you Lisa."
We responded:
"Thank you for the kind words, James! Lisa is very patient and we are more than happy to help you with your auto and home insurance questions anytime!"