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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dan and Joannette Lamb

July 11, 2026

5  out of  5
rating by Dan and Joannette Lamb
"Friendly staff who provides lots of information with no pressure to go above what I am looking for at the time. Very knowledgeable and quick to respond."
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Jim Guidry

July 8, 2026

5  out of  5
rating by Jim Guidry
"Received a requested COI the next business day. Lisa has always been very responsive and helpful. Thank you!"
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Daniel Devine

July 8, 2026

5  out of  5
rating by Daniel Devine
"Kelly Ruby and her staff are always professional and friendly to do business with and I would recommend them to anybody. Dan Devine"
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Kevin Lange

July 7, 2026

5  out of  5
rating by Kevin Lange
"Lisa was great as she was able to quickly get my policy updated with new information. I appreciated the quick response and communication."
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Matthew Diller

July 7, 2026

5  out of  5
rating by Matthew Diller
"Brian was very helpful and easy to talk to to make it easy to review my policies and tweak them as needed."
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Steve Jarvis

July 3, 2026

5  out of  5
rating by Steve Jarvis
"Made the switch to State Farm. Judy was very helpful with the transition of our home and auto insurance. Saved money and received better coverage."
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Mary Frichtel

July 2, 2026

5  out of  5
rating by Mary Frichtel
"Easy to switch and saved us some money with better coverage."
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Sherry Sehnert

July 1, 2026

5  out of  5
rating by Sherry Sehnert
"Everyone was friendly and informative"
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Nancy Sobotka

July 1, 2026

5  out of  5
rating by Nancy Sobotka
"The team is great to work with and provide details about insurance that the average person might not be aware of. Glad to have joined this agency!!"
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Sara E

June 30, 2026

5  out of  5
rating by Sara E
"Kelly’s team is always super helpful when it comes to our policy! fast Quick response and answers to questions. Friendly and knowledgeable about different things and we always feel we get the best rates possible.. We’ve been with her and the team for many years now and plan on staying."
We responded:
"Thank you for the awesome review, it’s our pleasure to be of service!"
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Ralph Scherrer

June 26, 2026

5  out of  5
rating by Ralph Scherrer
"I just switched to Kelly Ruby, State Farm Insurance. Very easy to transition my home, Auto‘s and ATV. My Agent Judy was great to work with. As I’m not so great with Insurance I had a lot of questions. Judy was very patient and able to explain everything in simple terms. Overall, I’m very satisfied."
We responded:
"Thank you, Ralph, for sharing your experience with us. We're glad to hear that Judy was able to assist you with your transition and answer all your questions. We appreciate your trust in us for your home, auto, and ATV insurance needs."
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Victoria Mennillo

June 26, 2026

5  out of  5
rating by Victoria Mennillo
"Judy at Kelly Ruby went out of her to make sure my policy was reinstated after being with "another carrier" for six months. Got me the best rate with outstanding service! Easy and smooth-thank you!"
We responded:
"Thank you, Victoria, for sharing your experience! We’re so happy to hear that you had a great experience! Your support means the world to us, and we’re always here whenever you need us!
"
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Brad Dickinson

June 24, 2026

5  out of  5
rating by Brad Dickinson
"Kasi was very friendly and easy to communicate with."
We responded:
"Brad, we truly appreciate you taking the time to share your experience! Providing clear and helpful service is always our goal, and we’re thrilled to know we met your expectations. Thank you for choosing us!
"
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Hype TyM

June 18, 2026

5  out of  5
rating by Hype TyM
"Kasi took amazing care of me by helping me understand what coverage I’m getting and helping me save!"
We responded:
"Thanks for your feedback! So awesome to hear that Kasi helped you get a grip on your coverage and snag some savings. We totally appreciate your support and can’t wait to assist you again in the future!"
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Mary Schmitt

June 17, 2026

5  out of  5
rating by Mary Schmitt
"After not getting any satisfaction from our broker and only to have rates continuously increase yearly, I called the Kelly Ruby Agency. Kasi was the first person I spoke with and she took the ball and ran with it. After comparing our policy apples to apples with the State Farm proposal, our family was going to save nearly $2500 between our home and auto. Kasi was informed, helpful, friendly and I feel she will go to bat for us should we ever need help. Do yourself a favor and give them a call, today!"
We responded:
"Mary, we appreciate you taking the time to leave this feedback. We’re happy Kasi could help make a real difference with your home and auto coverage and provide valuable savings for your family."
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Margo Hathaway

June 17, 2026

5  out of  5
rating by Margo Hathaway
"Kelly Ruby and her team has always been responsive and I feel very comfortable having our home and vehicles insured by them."
We responded:
"Thank you, Margo, for your feedback. We're glad to hear that our responsiveness has made you feel comfortable with your home and vehicle insurance. We appreciate your trust in our team!"
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Todd Bertchume

June 12, 2026

5  out of  5
rating by Todd Bertchume
"Worked with Kasi over the past week. She did amazing job quoting all the different options and helping us figure the options that were right for us. Plus we saved money."
We responded:
"Thank you Todd! We enjoy being of service to you for your auto and home insurance!"
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Cage2053K

June 11, 2026

4  out of  5
rating by Cage2053K
"Other then having to use the beacom I'm happy"
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Erin Hansen

June 9, 2026

5  out of  5
rating by Erin Hansen
"Very friendly and always available to help us with any information or changes we need with our policies."
We responded:
"Thank you, Erin, for your kind words. We're glad to hear that our team's friendliness and availability have been helpful with your policy needs. Your support means a lot to us!"
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Debbie Featherston

June 9, 2026

5  out of  5
rating by Debbie Featherston
"Kaci was so helpful and patient with all my questions. She took her time and made sure that I understood everything 100%
Thank you, Kaci!
Debbie Featherston"
We responded:
"Thank you, Debbie, for sharing your experience with Kaci. We're glad she could assist you with all your questions and ensure you felt confident in understanding everything. Your feedback is greatly appreciated!"
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Tamela Woodruff

June 2, 2026

5  out of  5
rating by Tamela Woodruff
"Judy is absolutely amazing!!! She made the transition so easy and explained everything to me line by line. Not one time did she make me feel rushed and never pressured me to make a decision. She is always quick to respond and is always available. Thank you Judy for making this such a stress free transition."
We responded:
"Thank you, Tamela, for your kind words about Judy! We're glad to hear that she made your transition smooth and stress-free. Your feedback is greatly appreciated, and we're here whenever you need us."
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Kenneth Campbell

June 2, 2026

5  out of  5
rating by Kenneth Campbell
"Judy was very nice and professional. Very good job"
We responded:
"Thank you, Kenneth, for your feedback. We're glad to hear that Judy provided you with a professional experience. We appreciate your support!"
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Tanner Carlisle

May 29, 2026

5  out of  5
rating by Tanner Carlisle
"Judy was such a big help! She made it easy and was so helpful in finding coverage and answered all my questions. I will be shopping with State Farm forever!!"
We responded:
"Thank you, Tanner, for your feedback! We're glad Judy could assist you in finding the right coverage and answering your questions. We look forward to continuing to serve you at State Farm!"
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Heather Mertell

May 28, 2026

5  out of  5
rating by Heather Mertell
"She was very helpful and answered all my questions. She was very kind and understanding when I kept rescheduling to go over the insurance. When I finally set up with State farm she was so thorough with everything. I would highly recommend her."
We responded:
"Thank you, Heather, for your thoughtful review. I'm glad to hear that you found the assistance helpful and thorough, even with the rescheduling. Your recommendation means a lot to us!"
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Lizzie N

May 28, 2026

5  out of  5
rating by Lizzie N
"Judy was so helpful in my transition of moving to a new state and swapping over insurance! She answered every question I had so I could understand everything, it feels great knowing I have a great team helping me with insurance."
We responded:
"Thank you, Lizzie, for sharing your experience! We're glad Judy could assist you with your move and insurance transition. It's great to hear that you feel supported by our team."