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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amanda Ringkamp

January 16, 2025

5  out of  5
rating by Amanda Ringkamp
"Great customer service! Goes above and beyond to answer all of my questions while teaching me ! I feel so much more informed on things I knew nothing about- without being pushed or forced! The team seems to truly care"
We responded:
"Thank you for your 5-star review Amanda! It is my pleasure to educate and my team is really motivated to take care of customers, especially when those customers express their gratitude! We all like to be appreciated right? We look forward to being of service to you for years to come! "
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Kathy Sims

January 16, 2025

5  out of  5
rating by Kathy Sims
"Kelly and her team are always friendly and helpful. We highly recommend this agency!"
We responded:
"Thanks Kathy! We are happy to be friendly and helpful to great customers like you 😍"
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Rick Surratt

January 14, 2025

5  out of  5
rating by Rick Surratt
"Timely and courteous assistance always!!!!!"
We responded:
"Thank you Rick! We love being of service to you for your auto and home insurance. Thanks for always being friendly ♥️"
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Tracy Tucker

January 10, 2025

5  out of  5
rating by Tracy Tucker
"Kelly Ruby is so helpful when it comes to insurance, especially when it comes to life insurance and figuring out exactly how much insurance a family needs. Give her a call if you are in her area and looking for coverage."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tracie Haik-Ruck

January 8, 2025

5  out of  5
rating by Tracie Haik-Ruck
"Angie did a great job of researching questions related to my accounts and getting back to me in a timely manner. She was pleasant to work with, and made sure I felt comfortable with the new plans."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Betty Tanurchis

Betty Tanurchis

January 5, 2025

5  out of  5
rating by Betty Tanurchis
"Lisa did a very good job explaining details about my car insurance. She was very nice to work with."
We responded:
"Betty, thank you for taking the time to let us know about your great experience with Lisa! We enjoy helping our customers understand their insurance! Thank you again and we appreciate your business."
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Daniel Vennemann

January 4, 2025

5  out of  5
rating by Daniel Vennemann
"Kelly's team was fantastic to work with in setting up our policy. They were very professional, informative, and prompt."
We responded:
"Thank you Dan for taking the time to give us a review. We are pleased to bring you on as a new customer and look forward to many years of providing service for your insurance needs!"
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Bob Michaels

January 4, 2025

5  out of  5
rating by Bob Michaels
"Kevin is very helpful. Quick response time when I needed information or had a question. Glad I took the time to review my policies and switch to this agency."
We responded:
"Thank you Bob for the great review! We are very happy to be of service to you for your auto and home insurance! "
Profile photo of Erica Shick

Erica Shick

January 2, 2025

5  out of  5
rating by Erica Shick
"Excellent customer service and saved me a lot of money. Thanks!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Adrian gillum

December 17, 2024

5  out of  5
rating by Adrian gillum
"Wonderful customer service and people"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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grant robeson

December 16, 2024

5  out of  5
rating by grant robeson
"Kevin has always answered my questions promptly and professionally. He is very knowledgeable and helped me get great coverage!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Shannon Broyles

December 13, 2024

5  out of  5
rating by Shannon Broyles
"Kevin did an amazing job helping me navigate the best way to get the car insurance coverage we needed for the best cost. He was quick to reply to any and all questions that I had and he was very knowledgeable on what different options were available."
We responded:
"Shannon, thank you for the kind words about your experience with Kevin! We are very happy to be of service to you for your auto and home insurance. "
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cwo next

December 12, 2024

5  out of  5
rating by cwo next
"Nice to deal with someone that know her business, is courteous, and treats me like an adult"
We responded:
"Thank you for taking the time to share your experience with us! We are very happy to be of service to you for your auto and home insurance needs! "
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Maria Guevara

December 11, 2024

5  out of  5
rating by Maria Guevara
"Kevin was very helpful and polite. It was a pleasure working with him"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Stacey Irwin

December 11, 2024

5  out of  5
rating by Stacey Irwin
"Lisa has helped me a lot through the years, she is always very efficient, & courteous, as is everyone I have had interactions with at the Kelly Ruby office. Lisa responded to my voicemail earlier than their office hours when I urgently needed information, which was extremely helpful & appreciated. I have & will continue to recommend their services."
We responded:
"Thank you Stacey, we have loved serving you for many years!"
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shawn willard

December 8, 2024

5  out of  5
rating by shawn willard
"Excellent service every time"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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John Franz

December 6, 2024

5  out of  5
rating by John Franz
"Kevin at The Kelly Ruby Agency is excellent. Very prompt at returning emails and taking care of my home and business insurance needs. We carry all of our insurance through Kelly Ruby and they are both excellent in coverage and competitively priced. Highly Recommend"
We responded:
"Thank you for your 5-star review! Our team is thrilled you are satisfied with our efforts! "
Profile photo of John S. Mikolay

John S. Mikolay

December 5, 2024

5  out of  5
rating by John S. Mikolay
"Lisa was very helpful. She's a keeper."
We responded:
"Thank you for your 5-star review John! We are so grateful for your loyalty to our business and hope you will remain satisfied for years to come!"
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lori blocker

November 26, 2024

5  out of  5
rating by lori blocker
"Really enjoyed meeting Lisa."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Sharon Rootz

November 21, 2024

5  out of  5
rating by Sharon Rootz
"I am so grateful for the continued help from Brian P at the Kelly Ruby Agency. He responded quickly and knowledgeably. I had some challenging request but he came through for me. Thanks Brian and Thanks Kelly!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are very lucky to have such nice and loyal customers!!!"
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Gary Houska

November 18, 2024

5  out of  5
rating by Gary Houska
"Brian is a true professional. Always quick to reply with clear, concise information. Glad that I have Brian as my representative!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. We have enjoyed meeting you and look forward to being of service to you for years to come! "
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Anna Mackey

November 13, 2024

5  out of  5
rating by Anna Mackey
"Lisa was so friendly and knowledgeable. She explained how my policies will change with my move and emailed a letter declaring I have the proper insurance to move into my apartment t. 👏🏻👏🏻👏🏻"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Annette Smith

November 1, 2024

5  out of  5
rating by Annette Smith
"They really go above and beyond."
We responded:
"Then you Annette! We appreciate you!"
Profile photo of Bob Bishop

Bob Bishop

October 25, 2024

5  out of  5
rating by Bob Bishop
"Heather was phenominal. I have my commercial business insurane with MORE coverage for 53% per year less than with my prior provider. She saved us 1500 a year on same homeowners coverage and no dog breed discrimination. We saved 1200 per year on personal autos. The office bent over backwards getting all in place and we were working w a very short deadline due to renewals approaching. They are first class. Since then, Lisa has taken over. She understands being a 1 person service provider means I need her help staying on top of Insurance requirements. She is always there to help.me stay on point so I can keep helping people as well."
We responded:
"Bob, what a wonderful review to read, thank you! It makes Heather and I very happy that you are so satisfied. We look forward to a fruitful relationship for years to come!"
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Rhonda S

October 22, 2024

5  out of  5
rating by Rhonda S
"Brian did a great job answering all my questions very quickly and thoroughly. I appreciate his attention to detail. Two thumbs up!"
We responded:
"Thank you, Rhonda for the kind words about Brian’s service! We are very grateful to have you as a customer and appreciate your loyalty."