State Farm® Insurance Agent Kelly Ruby
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Daniel Devine
January 7, 2026
5
out of
5
rating by Daniel Devine
"Kelly Ruby and her staff are always professional and friendly to do business with and I would recommend them to anybody. Dan Devine"
We responded:
"Thank you so much for your kind words and recommendation! We appreciate your support and are delighted to hear that you had a positive experience. We look forward to continuing to serve you in the future! "
Jamie Jordan
December 31, 2025
5
out of
5
rating by Jamie Jordan
"Brian was polite and professional."
We responded:
"Thank you for your kind feedback! We are so glad to hear that Brian went above and beyond for you. If you ever have any questions or need assistance, we're here to help! "
Mary Davis
December 23, 2025
5
out of
5
rating by Mary Davis
"I called to add another vehicle in our account. It was quick and easy! Highly recommended."
We responded:
"Thank you for taking the time to share about your experience! We're glad to hear it was quick and easy. We appreciate your recommendation and look forward to servicing you again whenever you need us! "
Medical West Podiatry
December 23, 2025
5
out of
5
rating by Medical West Podiatry
"Billing questions were answered accurately and clearly. Followup on difficulty opening an email attachment was also addressed immediately.I appreciate being able to talk to a real person locally with my questions."
We responded:
"Thank you for taking the time to share your experience with your State Farm agency. We truly value the opportunity to offer personalized, local support! We look forward to helping you again in the future! "
Jim Tumminello
December 15, 2025
5
out of
5
rating by Jim Tumminello
"Wonderful conversation with all questions answered. Very nice experience. Jim T."
We responded:
"Thank you, Jim! We're delighted to hear you had a wonderful experience and that all of your questions were answered. It was our pleasure to assist you, and we look forward to helping you again in the future. "
april wagner
December 9, 2025
5
out of
5
rating by april wagner
"Excellent communication and helpful staff take the hassle and headaches out of dealing with insurance!"
We responded:
"We truly appreciate your positive feedback! We're glad to hear that your experience was hassle-free. It's always our goal to provide helpful and smooth service. Thanks again for sharing! "
Anna Trojahn
December 4, 2025
5
out of
5
rating by Anna Trojahn
"I had such a great experience working with Brian! He made getting both my auto and renters insurance incredibly easy. He explained everything clearly, answered all my questions, and helped me find the best coverage for my budget. It was quick, stress-free, and honestly so much better than I expected. Highly recommend Brian if you’re looking for someone who’s knowledgeable, patient, and truly wants to help!"
We responded:
"Thank you for sharing your wonderful experience! We're thrilled to hear that Brian made the process easy and stress-free. If you have any questions or need assistance in the future, we're happy to help! "
Tina Caldwell
November 17, 2025
5
out of
5
rating by Tina Caldwell
"Kelli Bagby and Kelly Ruby are awesome and got me good rates, and coverage, and provide excellent service! Also very caring people."
We responded:
"Thank you for the kind words, Tina! It's our pleasure to serve you well. We appreciate your feedback and look forward to assisting you in the future! "
Paula McBurnett
November 9, 2025
5
out of
5
rating by Paula McBurnett
"So customer oriented!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Paul Dufour
November 5, 2025
5
out of
5
rating by Paul Dufour
"Kelly and her staff are very pleasant to work with and very customer focused. Kelly "went the extra mile" when I had a problem on my account that was in the hands of a retiring agent. She stepped in a straightened out the mess. She's the best, you can trust that she will always put your needs first in all of her dealings with you. Paul Dufour"
We responded:
"Paul, you are such a dear for all the kind words you offer us every chance you get! I am grateful for you as a customer and a friend. I look forward to being of service to you for your auto and home insurance needs for many years to come!"
Renee Riebold (Riebrlr)
October 27, 2025
5
out of
5
rating by Renee Riebold (Riebrlr)
"Friendly and knowledgeable. Concerned with my needs. Thanks"
We responded:
"Thank you Renee, it is our pleasure to keep you a happy and satisfied customer of our agency! Thank you for the kind words as well!"
Melissa Carlton
October 25, 2025
5
out of
5
rating by Melissa Carlton
"I can’t say enough positive things about this agency! Whether it’s Kelly or the rest of her amazing staff answering the phone, I always hear a friendly voice willing to help me through any insurance situation! I highly recommend this office!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Scott Bryant
October 22, 2025
5
out of
5
rating by Scott Bryant
"Super quick and helpful responses. Always professional, knowledgeable and friendly!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Natasha Zabek
October 9, 2025
5
out of
5
rating by Natasha Zabek
"I am so thankful for Kelly Ruby State Farm. Kelly goes above and beyond to educate her customers so that they are not just making educated decisions about coverage but are also prepared for how to handle almost any situation that involves insurance. I feel confident that I am adequately covered based on her recommendations and expertise. Lisa is also wonderful to work with. She was patient through all of my questions in pricing out coverage differences and always responded promptly. How Kelly Ruby and her team conduct business makes me proud to be a State Farm customer."
We responded:
"Natasha! What a beautiful and kind review you have left for my agency! I can’t tell you how much this means to us. Thank you for taking the time to share your genuine thoughts and please know that it is our pleasure to be of service to somebody so grateful for our offerings! "
Abbey Meyer
October 8, 2025
5
out of
5
rating by Abbey Meyer
"If you’re looking for an agency that will treat you like family, Kelly Ruby does just that. Professional, kind, knowledgeable and trustworthy. Thanks for your services Kelly!!"
We responded:
"Abbey, thank you for your kind words! It is my pleasure to be of service to somebody who is not only a grateful customer, but a friend. "
Nicholas Stedman
October 3, 2025
5
out of
5
rating by Nicholas Stedman
"It was great working with brittni she helped me thru the processes that needed to get done which made it a lot easier. Thank you"
We responded:
"Thank you, Nicholas for the kind words, we are so happy to have you as part of our agency! "
Bret Schnitker
October 3, 2025
5
out of
5
rating by Bret Schnitker
"Brian always checks to make sure that we have enough coverage and makes suggestions where we might need more or less."
We responded:
"Bret, thank you for taking the time to share your experience with Brian and our agency, it is our pleasure to be of service to you for your auto and home insurance!"
Tony DeLorenzo
October 3, 2025
5
out of
5
rating by Tony DeLorenzo
"Brittni was absolutely phenomenal, from informing me of everything to speaking absolutely amazing and professional."
We responded:
"Tony, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
nick koch
October 3, 2025
5
out of
5
rating by nick koch
"Brittni was great, I knew nothing on this and she explained everything in terms I could understand and walked me through the whole process, definitely would go to her for other policies"
We responded:
"Nick, if you have learned something about your insurance, we have done our job! I’m so glad you felt you were better prepared and more knowledgeable after doing business with us. Thank you for the kind words!"
Gregg Swarts
October 3, 2025
5
out of
5
rating by Gregg Swarts
"Brittni was fantastic and handled everything without any problems."
We responded:
"Gregg, thank you for the kind words. I’m glad you had a great experience with Brittni. It is our pleasure to be of service to you for your auto insurance!"
Mark Emery
October 3, 2025
5
out of
5
rating by Mark Emery
"The great value of Kelly Ruby State Farm is her and her teams responsivenss to all situations and questions, willingness and empathy to help solve the problem at hand, and their phenomenal ATTITUDE! I highly recommend her and her team, when you need your insurance to take care of you or your belongings, you want them by your side."
We responded:
"Mark, you have been such a positive support and a loyal customer and I’m so grateful for your kind words. They mean a lot to all of us! It is our pleasure to be of service to you for your auto, home and life insurance. Thank you!"
Randy Vines
October 3, 2025
5
out of
5
rating by Randy Vines
"Who says dealing with insurance has to be a drag? The staff at Kelly Ruby's office are always so helpful and efficient, and I especially appreciate the assistance provided by Kelli!"
We responded:
"Randy, we totally agree! It should never be a drag. We are so happy you have enjoyed your experience with our agency and specifically with Kelli. It is our pleasure to be of service to you for your auto and home insurance! Thank you."
Margo Hathaway
September 24, 2025
5
out of
5
rating by Margo Hathaway
"great customer service and pricing"
We responded:
"Thank you, Margo!"
Ashley Peth
September 18, 2025
5
out of
5
rating by Ashley Peth
"Great customer service, Brian is the best!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
John Franz
September 17, 2025
5
out of
5
rating by John Franz
"Lisa at The Kelly Ruby Agency is excellent. Very prompt at returning emails and taking care of my home and business insurance needs. Very happy with the services they provide!"
We responded:
"Thank you for your 5-star review! Our team is thrilled you are satisfied with our efforts! "